>What is Audio Constructor about? <

 

Our business concept involves 25+ years of experience in high-performance audio, being: manufacturing - designing - constructing - distributing - consultancy - modifying - research & development - selling. A unique combination of factors that makes Audio Constructor unrivalled in the audio industry. Audio reproduction at the highest level is an art form we like to support firmly and we like to stimulate the inquiring mind of audiophiles worldwide.

 

> What happens after I have made my payment? <

 

When your payment is received by Audio Constructor we will inform you by e-mail using our '1-2-3 step AC Order Process' system. You will be informed in detail on the progress of your order in 3 steps. Step-1: Confirmation by e-mail your payment has been received by Audio Constructor. Step-2: We will inform you by e-mail your order is made ready for transport. Step-3: We will inform you by e-mail your order is shipped out incl. sending you all shipping details for your order, these shipping details can used to follow your shipment to it's destination.

 

> What payment methods does Audio Constructor accept? <

 

1) We accept a bank transfer or international bank transfer using BIC/IBAN/SWIFT (our preferred and safest method of payment); bank details will be sent to you by e-mail after we have recieved your order.

 

2) We accept PayPal

 

3) We accept iDEAL

 

> Does Audio Constructor accept credit-cards? <

 

Audio Constructor does not accept credit-card payments. But it is possible to pay with a credit-card through PayPal.

 

> Does Audio Constructor store client information on it's website? < 

 

 

> Can I visit Audio Constructor to collect my order? <

 

In principle no, because Audio Constructor is a webshop only. Please understand that the webshop concept makes it possible to offer you lower prices and a large products program to choose from.

 

> What if I am interested in a product that is not listed on the Audio Constructor website? <

 

You can send us an e-mail at info@audio-constructor.com if you are interested in a non-listed product. Our program is much larger than what is displayed on this website.

 

> How does Audio Constructor send and deliver my order? <

 

By default we use our shipping agent DPD to deliver your order. However we will always choose the best shipping method available for your order. All orders send by Audio Constructor are send registered and insured. Audio Constructor takes great care in packaging your order, if needed shipments will be custom fortified by us.

 

> Are your products offered at Audio Constructor new? <

 

All products offered at Audio Constructor are brand new / factory fresh / original products and come in their original factory packaging, unless stated otherwise on our website.

 

> How can your prices be lower than elsewhere? <

 

Because Audio Constructor is a webshop company satisfied with lower margins and in the end we are able to win the initial loss back by higher volumes. But most important: we run an ultra sharp business keeping running costs at an absolute minimum.

 

>You do not always offer the manufacturers full program, why is that? < 

 

Audio Constructor in principle only sells products we want to support. But also note that our website is constantly updated with new products.

If you feel we should list a particular product or brand on our website we invite you to mail us and share your views.

 

>Being a webshop can I contact Audio Constructor for consultancy/advice? < 

 

We like to encourage audiophiles to listen, read, think and form their own opinions rather than rely on our advice or for that matter rely on audio reviews from well known magazines. However in some cases advice may be helpful and you can contact us at info@audio-constructor.com for any questions you might have about the products we offer.